Neoera Terms of Use

Terms of Use

Last updated: February 25th, 2025

Please read these terms and conditions carefully before using Our Service.

Information Collection & Use

By submitting this Contact form, you expressly consent to:

a) The collection of personal data as defined under CCPA (California Consumer Privacy Act), including but not limited to:

- Name

- Email address

- Phone number

- Any other voluntarily provided information

b) The commercial use of submitted information for:

- Direct response to your inquiry

- Marketing communications related to our services

- Internal analytics and service improvement

- Legal compliance obligations

Data Retention & Security

We retain submitted information for:

- 36 months from last engagement, or

- As required by FTC Safeguards Rule (16 CFR Part 314)

All data is protected using SSL encryption and stored on SOC 2-compliant servers.

Third-Party Disclosures

We may share information with:

- Service providers bound by GDPR-equivalent DPAs (Data Processing Addendums)

- Legal authorities under 18 U.S.C. § 2703(c)(2) subpoena requirements

- Successor entities in merger/acquisition scenarios

Your Rights (CCPA/CPRA Compliance)

California residents may:

- Request access to collected data (Civil Code § 1798.100)

Demand deletion per Civil Code § 1798.105

- Opt-out of sale/share (as defined under CCPA) via jerry.liu@neoera.us

- Non-discrimination protection (Civil Code § 1798.125)

COPPA Compliance

This service is not directed to children under 13. We do not knowingly collect

information from minors without verifiable parental consent under 15 U.S.C. § 6501.

Marketing Communications

By providing contact information, you agree to receive:

- Transactional messages related to your inquiry

- Promotional offers (opt-out available via unsubscribe link)

- Service updates under CAN-SPAM Act requirement

International Transfers

Data transfers outside U.S. jurisdiction comply with EU-U.S. Data Privacy Framework where applicable.

Disclaimer of Warranties

While we implement reasonable security measures under 16 CFR § 314.4, we cannot guarantee absolute protection against unauthorized access as defined in 15 U.S.C. § 6801(b).

Limitation of Liability

Our liability for data incidents is capped at actual direct damages, excluding consequential losses under Uniform Commercial Code § 2-719.

Governing Law

These terms are governed by the laws of the State of Georgia, with exclusive jurisdiction in the United States courts.

Amendments

We reserve the right to modify these terms with 30 days' notice via website posting. Continued use constitutes acceptance.